"Getting a home loan should not be an intimidating and difficult process, and we are continuously working to make the home financing journey - from application to closing - as easy as possible," said company president Eric Hamilton "A seamless home loan process greatly improves the customer experience, which is at the heart of our business."
Vanderbilt also enhanced its online application to simplify the process for customers on the company website.
Along with making the loan approval process easier for customers, Vanderbilt is continuing a program offering no payments for 60 days. This program automatically extends most new customers' first mortgage payment due date for 60 days after closing. While there are some additional requirements and restrictions, the program gives customers extra time to focus on paying the costs of moving in, without worrying about their first mortgage payment.
Over the last two years, the mortgage company has published an updated version of their home loan guide that contains helpful articles designed to explain the loan process to customers and valuable tips to ensure they are prepared during each step along the way.
