The power of listening when helping those with a terminal illness

by Tim Ditman
OSF Healthcare
“I was in my early forties with a lot of life before me when a moment came that stopped me on a dime.”

Country music star Tim McGraw’s “Live Like You Were Dying” tries to sum up the emotions of a terminal illness.


Rita Manning
Pastoral Care & Bereavement Coordinator
Photo provided

It’s not just Hollywood. Rita Manning counsels patients and their loved ones as a pastoral care professional and bereavement coordinator for OSF HealthCare. She says there are ways to make the person’s final days more peaceful.

Getting the diagnosis

Before the “what’s next?” phase sets in, Manning says gut reactions to a terminal illness diagnosis can vary widely. Some have been in declining health, and they may show less of an emotional response. Others learn the news unexpectedly and abruptly.

“Those that are broadsided probably have more of an impact of mental and emotional things,” Manning says.

People might talk about being afraid of death or ask lots of questions. Some may want to go “full speed ahead,” as Manning puts it, and do things while they can. They may travel or catch up with old friends. Others may retreat and want to contemplate the future alone. Depression and other mental health issues can follow.

Helping out

Here’s a phrase to try when starting the conversation with a loved one:

“You may not want to talk about this now. Just know that whenever you are ready, I’m ready to listen and be there,” Manning says, putting herself in the shoes of a caregiver.

In other words, try to meet the person where they are. Don’t try to fix something that can’t be fixed. Acknowledge that the news is tough. Sit and cry with your loved one if that’s the emotion they show. Or if you don’t wear your emotions on your sleeve, offer help in other ways. Offer to mow the yard or take care of groceries.

Manning advises to avoid cliché phrases like “How are you doing?” Instead, try “How’s your day treating you?”

Another poor phrase: “You’re going to a better place.”

“Those types of phrases might be factual for them in their faith journey. It still may not be the time they want to hear that,” Manning says.

End of life discussions

It’s not uncommon for an adult with a terminal illness to put off talking about their funeral, estate and other matters once they have passed away. But there comes a time when there’s little time left to get things in order. Approach it delicately, Manning suggests.

“We just want to honor your wishes,” Manning says, again posing as a caregiver. “If you could help us understand what those are, that would help us to know how to move forward.”

Other phrases that may work: What is your greatest concern? What is your greatest hope? How can we make your final days full and comfortable?

Children and terminal illnesses

Consoling and supporting a child who will soon pass away requires a different approach, Manning says. You should still be honest, but they may not understand death. So, explain it in a way they understand.

First, reassure the child that the situation is not their fault.

Try something like: “Sometimes people just get sick. As hard as we try, we just can’t find that solution to make you well again.”

If they ask a question, an adult may need to ask one back to make sure they grasp what the child is thinking. For example: does the child’s stomach hurt because they are nervous or because of the illness? The response will shape what the adult says.

Relate to what children know, like a pet who died or even leaves falling off trees in the winter. But don’t be afraid to use words like “death” and “dying.” Using words like “lost” may cause confusion, Manning says. For example: a parent says, “We lost grandma today.” A child may respond, “Let’s go find her.”

Manning adds that there are books from trusted sources that talk about death.

“They’re still going to have questions,” Manning points out. “But it starts the hard task. Reading helps them engage and understand better.”

Learn more

Learn more about resources for people nearing the end of their life on the OSF HealthCare website.


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Myths about hospice care: A bunch of things people think that aren't true

Photo: Use at your Ease/Pixabay
StatePoint Media - Hospice is intended to provide comfort and support to patients at the end of their life so that they can experience their remaining time in the best ways possible. Experts say that unfortunately, misconceptions about hospice often lead people to make uninformed decisions at a critical, complex juncture in their lives.

"There is often an idea that hospice equates to giving up. But hospice is actually about taking control," says Paul Mastrapa, president and chief executive officer of Interim HealthCare Inc. "It’s the job of the hospice team to understand what a patient’s goals for end-of-life care are, and help them live that last trajectory of their life the way they want to."

To help patients, their caregivers and family members, and those in the healthcare industry better understand the services and benefits hospice provides, Interim HealthCare is dispelling some of the most common misconceptions:

Myth: Hospice means giving up.

Fact: The primary goal of hospice is delivering comfort, support and specialized medical care to those ready to forgo curative treatment. Research has shown that a person who spends time on hospice has a greater quality of life at the end of their life. And while the goal is not to prolong life, there are statistics that show that hospice gives patients more time compared to patients who had the same disease trajectory and didn’t receive hospice.

Myth: Hospice is only appropriate for the last few days of life.

Fact: Hospice can actually last for months, and entering hospice sooner rather than later translates to fewer hospitalizations, better symptom relief and greater comfort.

Myth: You must give up all your medications.

Fact: While the hospice care team will make recommendations about which medications are still beneficial to a patient at their stage of illness, patients and families get the final say.

Myth: Hospice is a place.

Fact: Hospice can entail in-patient care, but more typically, services are delivered wherever a patient calls home. The nurse, social worker, spiritual care provider, aide and other members of the hospice care team meet the patient where they are, be that in a residential home, an assisted living community or in another institutional setting.

Myth: Hospice is only for patients with specific diseases.

Fact: Anyone with a life-limiting chronic disease, from congestive heart failure to pulmonary disease to Alzheimer’s, can choose hospice.

Myth: Hospice ends when the patient dies.

Fact: Hospice providers often offer support to those who have lost a loved one. In the case of Interim HealthCare, bereavement services are offered for 13 months.

Myth: Hospice work is draining.

Fact: When done right, hospice work can be extremely rewarding. Hospice care workers help patients and families find peace of mind, and reach a place of acceptance during a complicated and emotional time in their lives. Hospice workers believe in the mission of providing compassionate, patient-centric medical care and support to those at the end of their life, and they’re given a voice in the individualized care they provide.

The hospice market is the second-fastest growing healthcare segment nationwide, according to Bank of America research, which translates to a growing number of job opportunities. Hospice providers are currently recruiting candidates just starting out in their career and those looking to make a change. To learn more, visit careers.interimhealthcare.com.

For more information about hospice care services for yourself or a family member, visit https://www.interimhealthcare.com/services/hospice/.

"Although people don’t always feel comfortable talking about end-of-life care, having these conversations can ensure one’s final days are peaceful and fulfilling," says Mastrapa.

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Coping with grief during the holiday season with loved ones, here's how

Photo: The Good Funeral Guide/Unsplash

by Tim Ditman
OSF Healthcare

URBANA - During the holidays, societal norms expect us to be sociable and cheerful. But it can be difficult for people dealing with the loss of a loved one. A normal shopping trip may turn blue when you hear the song you used to dance to. Or the Christmas tradition of baking cookies just seems empty without your friend there.

There’s no “one size fits all” approach to coping with loss during this time of year, says Rita Manning, a pastoral care professional and bereavement coordinator for OSF Hospice. But among the long list of coping suggestions, one may help the most: know your physical and mental limits in holiday social situations and set expectations accordingly.

I’m not up to that today, but please don’t stop calling and checking in on me.

“People need to know it’s OK if they leave for a moment to see if they can get themselves collected,” Manning says. “If not, say ‘I’m going to bid my farewells and go home.’”

For some, that may mean you won’t be the life of the party this holiday season. You’re balancing a desire to be present but also take care of yourself. Set that expectation for you and the people around you.

A useful script from Manning, for example, when someone invites you to lunch: “I’m not up to that today, but please don’t stop calling and checking in on me.”

Other ways to help manage loss for yourself and others around the holidays:

  • Give yourself permission to grieve. Manning says we live in a “get over it” society, but it’s never that easy.

“Death does not kill the love you have for the departed person,” Manning says. “That’s the struggle, the process we’re in. Learning to live with this loss. That doesn’t happen overnight.”

That grace should come from the grieving person’s friends and family, too. Manning says if someone says, “I don’t think I can make it through Christmas without her!” or tells a story of the departed loved one for the 10th time, don’t roll your eyes or tell them to change the subject. Instead, listen and support them.

  • Don’t be afraid to bring up the lost loved one.

              “If we don’t talk about it, it’s like the elephant in the room,” Manning says. “Often, grieving people like to hear stories and memories. It helps to know you had that relationship and you’re missing them too.”

  • Watch out for this cliché phrase: “How are you doing?”

Manning says the bereaved person often just says “Fine” instead of pouring out the real answer.

Instead, try this: “How is your day treating you?”

  • Manning says it’s not unheard of to be firm in your support. For example, tell the person, “I’m bringing you dinner tonight.” or “I’m shoveling your driveway.”

               “The bereaved are going to be in a fog for a while and not know exactly what they need,” Manning points out.

  •  Adult children should avoid telling a surviving parent to stay busy all the time and not think about the lost loved one.

“Balance their time,” instead, Manning says. “Find time to have those moments of grief but also time to be busy.”

Loved ones should keep an eye on the grieving person for signs of a bigger issue

If your grief reaches a crisis (for example, you have specific plans for self-harm), seek help right away. Talk to a trusted friend or family member, call the 9-8-8 National Suicide Prevention Lifeline or call your primary care provider. Your provider can link you with grief counseling resources and diagnose any physical ailments that may be contributing to the situation.

Loved ones should keep an eye on the grieving person for signs of a bigger issue. Someone may start eating or sleeping too much or too little. Also, watch for changes in their appearance. If someone is known for festive holiday outfits and suddenly is in sweatpants and a T-shirt every day, it’s time for a talk.

Guest Commentary: COVID reality, no one wants to die alone


by Jess Davis

We have all experienced losses from the pandemic, whether it be a financial, occupational, or relational loss. Perhaps no one has felt a greater loss in this pandemic than those who have lost loved ones to the virus. They might have experienced firsthand how healthcare organizations are limiting the number of visitors for patients, including end-of-life patients.

These limits are harmful to our health, and I don’t mean our physical health. The very restrictions in healthcare organizations that are meant to keep us safe are also turning our worst fears into a reality. Nobody wants to die alone.

Since the outbreak of the coronavirus, visitation restrictions have been implemented in healthcare organizations, especially for patients who have tested positive for the virus. The purpose of these restrictions is to prevent the virus from spreading. Healthcare organizations do not want their COVID positive patients to infect anyone else. It makes sense to have these restrictions in place, right? After all, it seems as if it is for everyone’s protection.

These restrictions may not seem as acceptable, however, when they are applied to end-of-life COVID positive patients. Most healthcare organizations have a "two-visitor" limit for end-of-life COVID positive patients, including Penn Medicine and Tower Health. These visitors are only allowed when death is imminent.

While this is a step up from the "no-visitor" policy that took place last year, two visitors are still not enough.

The fears of death and dying alone have been present long before COVID. The pandemic has only heightened these fears and have made them a reality for too many people.

No one should have to die without being surrounded by their loved ones, and not just two loved ones either. What if a mother is the end-of-life patient, and she has more than two children – shouldn’t they all be allowed to be there to hold her hand? If you were in the shoes of the either the patient or a loved one, would two visitors be enough for you?

While it is true that this "two-visitor" policy is helping keep citizens physically healthy by preventing the spread of the virus, it fails to take into account the emotional and mental health of both the patients and their loved ones.

Isolation and separation can be harmful.

In fact, it is known that flexible visiting hours have the potential to reduce delirium and anxiety symptoms among patients. Patients will feel more comfortable when surrounded by loved ones, which can make for a more peaceful transition for end-of-life patients. The "two-visitor" policy also limits the ability for loved ones to "say goodbye".

A lack of a proper "goodbye" can negatively impact the emotional and mental health of those who lost their loved one, possibly even heightening their grief and mourning.

These are some reasons why there needs to be a greater number of visitors allowed for end-of-life COVID positive patients. In areas other than end-of-life, the visitation restrictions seem appropriate. While the restrictions may still be hard to follow and are not ideal, we can understand why they are in place: to minimize the spread of COVID.

Even though the intention behind the restrictions for end-of-life patients is the same, there needs to be an exception. The right visitation policy in end-of-life situations should not be the same as the policy in all other situations.

Unfortunately, some visitation restrictions are still necessary for end-of-life patients so there is not an abundant amount of people being exposed to the virus. A possible solution, though, is to add onto the "two-visitor" policy. As long as everyone is vigilant and takes the necessary precautions to ensure safety, then it would be okay to allow for additional visitors.

A possible policy should be for health organizations to allow the patient’s nuclear family (children and spouse) to be present. If the patient does not have a nuclear family, then his/her parents and siblings should be allowed to be present. Finally, if the patient does not have a nuclear family or parents and siblings, then he/she should be allowed to have two visitors present.

These new guidelines would allow for a greater number loved ones to be present while still being aware of exposure to the virus. Nobody wants to die without being surrounded by their loved ones, and nobody should have to.




Jess Davis is a junior at Messiah University studying accounting. When she is not in class or playing field hockey, she likes to play the piano and watch movies.




Photos this week


The St. Joseph-Ogden soccer team hosted Oakwood-Salt Fork in their home season opener on Monday. After a strong start, the Spartans fell after a strong second-half rally by the Comets, falling 5-1. Here are 33 photos from the game.