With more workers struggling with the pandemic’s aftermath, employers begin to expand mental health benefits

Photo: Farah/Burst
by Michelle Andrews
Kaiser Health News

As the covid-19 pandemic burns through its second year, the path forward for American workers remains unsettled, with many continuing to work from home while policies for maintaining a safe workplace evolve. In its 2021 Employer Health Benefits Survey, released Wednesday, KFF found that many employers have ramped up mental health and other benefits to provide support for their workers during uncertain times.

Meanwhile, the proportion of employers offering health insurance to their workers remained steady, and increases for health insurance premiums and out-of-pocket health expenses were moderate, in line with the rise in pay. Deductibles were largely unchanged from the previous two years.

“With the pandemic, I’m not sure that employers wanted to make big changes in their plans, because so many other things were disrupted,” said Gary Claxton, a senior vice president at KFF and director of the Health Care Marketplace Project. (KHN is an editorially independent program of the foundation.)

Reaching out to a dispersed workforce is also a challenge, with on-site activities like employee benefits fairs curtailed or eliminated.

“It’s hard to even communicate changes right now,” Claxton said.

Many employers reported that since the pandemic started they’ve made changes to their mental health and substance use benefits. Nearly 1,700 nonfederal public and private companies completed the full survey.

At companies with at least 50 workers, 39% have made such changes, including:

  • 31% that increased the ways employees can tap into mental health services, such as telemedicine.
  • 16% that offered employee assistance programs or other new resources for mental health.
  • 6% that expanded access to in-network mental health providers.
  • 4% that reduced cost sharing for such visits.
  • 3% that increased coverage for out-of-network services.

Workers are taking advantage of the services. Thirty-eight percent of the largest companies with 1,000 or more workers reported that their workers used more mental health services in 2021 than the year before, while 12% of companies with at least 50 workers said their workers upped their use of mental health services.

Thundermist Health Center is a federally qualified health center that serves three communities in Rhode Island. The center’s health plan offers employees an HMO and a preferred provider organization, and 227 workers are enrolled.

When the pandemic hit, the health plan reduced the copayments for behavioral health visits to zero from $30.

“We wanted to encourage people to get help who were feeling any stress or concerns,” said Cynthia Farrell, associate vice president for human resources at Thundermist.

Once the pandemic ends, if the health center adds a copayment again, it won’t be more than $15, she said.

The pandemic also changed the way many companies handled their wellness programs. More than half of those with at least 50 workers expanded these programs during the pandemic. The most common change? Expanding online counseling services, reported by 38% of companies with 50 to 199 workers and 58% of companies with 200 or more workers. Another popular change was expanding or changing existing wellness programs to meet the needs of people who are working from home, reported by 17% of the smaller companies and 34% of the larger companies that made changes.

Beefing up telemedicine services was a popular way for employers to make services easier to access for workers, who may have been working remotely or whose clinicians, including mental health professionals, may not have been seeing patients in person.

In 2021, 95% of employers offered at least some health care services through telemedicine, compared with 85% last year. These were often video appointments, but a growing number of companies allowed telemedicine visits by telephone or other communication modes, as well as expanded the number of services offered this way and the types of providers that can use them.

About 155 million people in the U.S. have employer-sponsored health care. The pandemic didn’t change the proportion of employers that offered coverage to their workers: It has remained mostly steady at 59% for the past decade. Size matters, however, and while 99% of companies with at least 200 workers offers health benefits, only 56% of those with fewer than 50 workers do so.

In 2021, average premiums for both family and single coverage rose 4%, to $22,221 for families and $7,739 for single coverage. Workers with family coverage contribute $5,969 toward their coverage, on average, while those with single coverage pay an average of $1,299.

The annual premium change was in line with workers’ wage growth of 5% and inflation of 1.9%. But during the past 10 years, average premium increases have substantially exceeded increases in wages and inflation.

Workers pay 17% of the premium for single coverage and 28% of that for family coverage, on average. The employer pays the rest.

Deductibles have remained steady in 2021. The average deductible for single coverage was $1,669, up 68% over the decade but not much different from the previous two years, when the deductible was $1,644 in 2020 and $1,655 in 2019.

Eighty-five percent of workers have a deductible now; 10 years ago, the figure was 74%.

Health care spending has slowed during the pandemic, as people delay or avoid care that isn’t essential. Half of large employers with at least 200 workers reported that health care use by workers was about what they expected in the most recent quarter. But nearly a third said that utilization has been below expectations, and 18% said it was above it, the survey found.

At Thundermist Health Center, fewer people sought out health care last year, so the self-funded health plan, which pays employee claims directly rather than using insurance for that purpose, fell below its expected spending, Farrell said.

That turned out to be good news for employees, whose contribution to their plan didn’t change.

“This year was the first year in a very long time that we didn’t have to change our rates,” Farrell said.


The survey was conducted between January and July 2021. It was published in the journal Health Affairs and KFF also released additional details in its full report.

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Photo Gallery: Faces in the crowd & on the field

It was a gorgeous late-fall Saturday at Hicks Field. Filled hundreds of fans and entertained by a couple of unintentional flyovers by commercial flights taking off from nearby Willard Airport, two of the four best Class 3A teams in the state squared off to advance to the state championship game at Northern Illinois University.

After two momentum shifts and a quiet third quarter, the Rockets exploded on both offense and defense for a come-from-behind 28-21 victory. Here's a look at the fans who fueled both teams and the players who gave their all.

Check out more faces and game photos here.

















View more photos from this game in the PhotoNews Media archives. Follow this link to IHSA State semifinal Mt. Carmel at Unity.

Be grateful and express it in abundance

by Glenn Mollette, Guest Commentator


America has been through a tough time. A national election separated friends and family, divided churches and took over our media. We’ve been intoxicated with poisonous rhetoric and toxic street gatherings that led to more division, injuries and even death.

Americans horrifically viewed the murder of George Floyd by a Minneapolis police officer and said we aren’t going to take that anymore.

Over 762,000 people have died from Covid-19 in America. Over 47 million of us have been sick. Families who have buried loved ones don’t need convincing about the realities of Covid-19. Americans who have spent weeks in hospital intensive care units know they are fortunate to be alive. However, in the midst of America’s pandemic nightmare, Americans have debated with each other over vaccinations, masks, school and business closures. We have watched our businesses suffer. Our government’s finances have been further strained to supply money to hurting unemployed people.

Americans watched our departure from Afghanistan in horror. We argued among ourselves about how we should have left, the timing of our departure, and whether we should have left at all.

We continue to struggle with racism in America. People who have experienced it know the reality. At all levels of society we must rise above any and all words or actions that denigrate others.

We continue to have other crises impacting our nation. People pouring over our border illegally, an ongoing drug epidemic, homelessness, rising costs of medical treatment and insurance, unaffordable college tuition, unaffordable housing and unaffordable and sometimes unavailable groceries. Americans are now facing the fire of growing inflation. Groceries are becoming even more unaffordable for poor Americans. The cost of living adjustment coming for America’s retirees in January, which is reported to be 5.9 percent, might buy a small bag of groceries, maybe.

America has gone through a tough time, maybe better said, we are going through a tough time. This is why we desperately need Thanksgiving.

In November 1621, after the Pilgrims’ first corn harvest proved successful, Governor William Bradford organized a celebratory feast and invited a group of the fledgling colony’s Native American allies, including the Wampanoag chief Massasoit. Now remembered as American’s "first Thanksgiving" — although the Pilgrims themselves may not have used the term at the time — the festival lasted for three days.

That first brutal winter, most of the colonists remained on board the Mayflower ship, where they suffered from exposure, scurvy and outbreaks of contagious disease. Only half of the Mayflower’s original passengers and crew lived to see their first New England spring. In March, the remaining settlers moved ashore, where they received an astonishing visit from a member of the Abenaki tribe who greeted them in English.

Several days later, he returned with another Native American, Squanto. Squanto taught the Pilgrims, weakened by malnutrition and illness, how to cultivate corn, extract sap from maple trees, catch fish in the rivers and avoid poisonous plants. He also helped the settlers forge an alliance with the Wampanoag, a local tribe, which would endure for more than 50 years and tragically remains one of the sole examples of harmony between European colonists and Native Americans according to History.com.

The early settlers who came to America suffered hardships that few Americans can comprehend. In the midst of so much death, sickness and starvation they found a way to stop and express gratitude. The friendship and humanitarian aid given to them by native Americans stand out as to what really makes America great.

We all need to learn from the first Thanksgiving. This year maybe we all could take time to be grateful, and do something to help each other.


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Dr. Glenn Mollette is a syndicated American columnist and author of American Issues, Every American Has An Opinion and ten other books. He is read in all 50 states. The views expressed are those of the author and are not necessarily representative of any other group or organization.

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This article is the sole opinions of the author and does not necessarily reflect the views of The Sentinel. We welcome comments and views from our readers. Submit your letters to the editor or commentary on a current event 24/7 to editor@oursentinel.com.


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Avoid a dull kitchen performance, sharpen your cutlery

Photo: cottonbro/Pexels

StatePoint -- If you’ve ever desired to become a better home chef, you’ve probably spent time reading cookbooks, watching cooking shows or even taking a culinary skills course. The truth is that when it comes to improving your cooking and becoming more efficient in the kitchen, you may be overlooking a much simpler step: sharpening your knives.

Before your holiday guests arrive and you find yourself in the kitchen churning out big seasonal feasts, consider the following:

Why it Matters

Dull knives can damage and bruise ingredients, slow your slicing and dicing down considerably, and ironically, be more likely to cause you injury. (Whereas a sharp knife will easily slice into foods, a dull knife works less efficiently, making you more likely to apply pressure and lose control of the handle.) What’s more, uneven chopping can lend itself to uneven cooking.

How to Sharpen Knives

So what’s the best method for maintaining knives? Many home chefs use a whetstone to sharpen knives periodically, as well as a honing steel on a more regular basis. However, this can be a time-consuming prospect and doing it properly is an acquired skill in and of itself.

This is where new innovations can save you time and effort, and deliver better results. For example, Resharp, a knife-sharpening kiosk found in ACE Hardware stores, offers a new, patented, automated system that scans each knife’s profile and then restores a factory, burr-free edge to the knife in 90 seconds or less. Sharpening most American and European style knives, as well as Japanese knives with a V-shaped bevel, you can bring almost any chef, pairing, slicing, chopping, santoku, pocket, hunting or specialty knife to an ACE Hardware store to have it sharpened while you watch. To learn more and find locations, visit resharp.com.

Proper Storage

Once your knives are sharpened, be sure to store them properly to maintain their edges and protect their longevity. Wash and dry your knives, then store them carefully in a wooden block, on a magnetic strip or in a drawer dock.

From julienned carrots to minced garlic, seek out those complicated recipes involving chopping-intensive steps. By giving yourself the gift of well-maintained knives this holiday season, you’ll have a safer kitchen and be a more proficient cook.

Stress-free Thanksgiving tips for those short on time this holiday season

While gathering for Thanksgiving is intended to be a joyous occasion, everyone who has hosted the feast knows it can also come with a lot of stress, and expenses.

The good news is that whether you’re a Gen Z-er hosting your first Friendsgiving on a budget or you’re a busy family preparing for guests, there is a lot to be thankful for this year.




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Research has shown ACEs can alter a child's brain chemistry and produce a prolonged toxic stress response. Experiencing at least one ACE as a child is linked to having alcohol and substance use problems in adulthood, and chronic diseases such as diabetes and obesity.


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